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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A Piecemaker

May 6, 2025

5  out of  5
rating by A Piecemaker
"April at State Farm in Oneonta AL has been amazingly helpful. The agent there is Duane Tolbert. We have used State Farm for many years and this office, particularly April, has met all our insurance needs."
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Lisa Holland

May 5, 2025

5  out of  5
rating by Lisa Holland
"I have been talking to Kendall at this office. She has been VERY helpful with trying to get me the best deal in tractor insurance! I have tried with my insurance company that I currently have EVERYTHING insured with, can't even get a call back!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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James Shaw

May 4, 2025

5  out of  5
rating by James Shaw
"Christina provided outstanding customer service to me. I was please with the extra efforts in getting the right deal and impressed with how fast it was done. Thank you!!!!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Mercker

May 1, 2025

5  out of  5
rating by John Mercker
"April has done an amazing job, given the unique circumstances,and made the process of getting our insurance needs taken care in a friendly and expedient timely manner."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Savannah Hall

April 29, 2025

5  out of  5
rating by Savannah Hall
"I called and spoke with Kendall! She was so helpful, she answered my many questions! She didn’t hesitate to help me and give me the best advice and information that she could! I recommend her to anyone who is looking for a good insurance representative! She was very kind, thorough, and all in all it was a wonderful experience!!! Great employee!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mike Thomas

April 29, 2025

4  out of  5
rating by Mike Thomas
"Kendall is a people person and easy to discuss issues with or gather information. Very knowledgeable. I gladly recommend her to others."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
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Shanna Thomas

April 29, 2025

5  out of  5
rating by Shanna Thomas
"Kendall was amazing to talk to and so very helpful. She made my experience so easy with her information, patience, and kindness."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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David Cole

April 29, 2025

4  out of  5
rating by David Cole
"Kendal was very helpful, answered my questions, and easy to work with. Will be reaching out to her again."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know!"
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tristan cornelison

April 29, 2025

5  out of  5
rating by tristan cornelison
"Spoke with Kendall. Excellent customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Antonio Nunez

April 26, 2025

5  out of  5
rating by Antonio Nunez
"April offered the best service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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monica nix

April 25, 2025

5  out of  5
rating by monica nix
"Awesome agency! Always helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Katrina Wintermyer

April 21, 2025

5  out of  5
rating by Katrina Wintermyer
"Called and spoke with Kendall, she was very friendly and helpful. She was able to to help me get the information I needed and was very through."
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Shane Hecker

April 18, 2025

5  out of  5
rating by Shane Hecker
"State Farm has been kind and helpful and I appreciate them. Their rates are good as well."
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Tonya Self

April 17, 2025

5  out of  5
rating by Tonya Self
"The young lady I spoke with, Kendall, was very nice and friendly. She was extremely helpful in getting me the information I needed. Even though I only spoke to her over the phone, I could tell she was smiling and happy to help me. Thank you Kendall!"
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Ashley Peters

April 17, 2025

5  out of  5
rating by Ashley Peters
"Kendall provides great customer service anytime I call and is always so helpful."
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Sebastian golden

April 10, 2025

5  out of  5
rating by Sebastian golden
"April helped me so much with everything I ever need I’m so thankful for my State Farm agents again Mrs April is amazing at her job"
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Alicia Frierson

March 19, 2025

5  out of  5
rating by Alicia Frierson
"Mrs. April was absolutely fantastic today! I was about to cancel my policy, but with all the helpful information you gave me, I’m now staying and leaving this review. Thanks a bunch, Mrs. April!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Carla Watkins

March 17, 2025

5  out of  5
rating by Carla Watkins
"Christina worked very quickly and helped me get my insurance completed. Thanks girl keep up the good work!"
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Alexandria Manning

March 3, 2025

5  out of  5
rating by Alexandria Manning
"I absolutely love Christina! She’s always so helpful and so nice to talk to when I have any questions. The entire staff is always professional, but personable so you feel like you’re talking to a friend. Highly recommend this team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brandi Kinney

March 2, 2025

5  out of  5
rating by Brandi Kinney
"I’ve been using State Farm for a while now. Not only do they have great service, but the agent (April) that I use, goes above and beyond to help with my services and any questions I have. I couldn’t ask for a better agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kaitland Taylor

March 2, 2025

5  out of  5
rating by Kaitland Taylor
"Julie was so professional and helpful when I spoke with her! Best service couldn’t be more grateful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sean Holden

March 2, 2025

5  out of  5
rating by Sean Holden
"April is always willing to take our calls and goes the extra mile to get what we need, no matter the day or time. Great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kendall Self

March 2, 2025

5  out of  5
rating by Kendall Self
"Julie is the absolute best!!! She has wonderful customer service and is always so helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jan Mooney

February 22, 2025

5  out of  5
rating by Jan Mooney
"Very nice and knowledgeable about life insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jason J -Flipping Life

February 20, 2025

5  out of  5
rating by Jason J -Flipping Life
"I have been with Duane Tolbert state Farm for several years. Nothing but good things to say about their customer service, especially Christina. Always helpful and looking for opportunities to save me on costs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"