State Farm® Insurance Agent Duane Tolbert
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Andrews
November 20, 2025
"I had recently moved from Florida to Alabama and changing car registration, drivers license and insurance. When my company of 17 years switched me to Alabama, my premiums almost doubled. I got a call from Amy asking how she could help. It took me longer to state my issue than it did for her to solve it. My policy is exactly what I needed coverage and the price was even lower than the old Florida policy. I couldn't be more grateful. Professional and personable assistance for an otherwise irritating issue. I certainly recommend this office for your insurance needs and Amy for your smile!"
Rebecca Cooper
November 17, 2025
"April Breland is a great agent they saved me so much money very appreciative to Duane Tolbert State farm"
R C
November 17, 2025
"I can always count on April to provide an incredible experience. Insurance can be confusing, but she broke everything down in a way that finally made sense. She was patient, proactive, and truly listened to what I needed. Because of her, my insurance life feels organized, easier, and honestly lighter. Highly recommend!"
jamie louria
November 17, 2025
"April helped immensely when the Alabama Department of Law Enforcement tried to scam me out of $200.. She had to make several attempts to clear the matter up. She hung in there until it was cleared up. She is a total professional."
ashley windham
November 15, 2025
"April is awesome! Great personal service with a smile!"
Tara Parkins
November 5, 2025
"Amy was great to work with in helping switch insurances and get a substantially lower rate. She was knowledgeable and patient while answering all my questions."
Aimee Diaz de Leon
October 29, 2025
"Amy from this branch of State Farm did an amazing job getting me insurance coverage under my partner's mom's insurance."
Colton Fells
October 28, 2025
"Christina was so helpful and knowledgeable helping me get an insurance policy on my truck"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
emma
October 28, 2025
"I called and asked Amy about my coverages and checking on a quote on another vehicle. She was very efficient and I appreciate her taking the time to always help me when I needed the help."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Alex Harris
October 28, 2025
"We’ve been using this location for our insurance needs for a good long time now and they are absolutely the best. Just really easy customer service always takes care of us. They were recommended to us and I would highly recommend them to anybody else"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tony Garrett
October 26, 2025
"Duane is a great agent who definitely works in the best of the customers he services!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Dr. Mark Dailey
October 21, 2025
"April did a wonderful job for me when adding an additional car to my current policy. She was helpful, kind & thoughtful! Thank you so much!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jackie Alvarado
October 8, 2025
"Great work! Thanks to Amy for helping me out with my auto insurance! She’s the best!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
D Sun
October 8, 2025
"Amy was very helpful and thorough. Thank you for doing a great job with my insurance needs. 👍🏽"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
SafeHavenStudios
September 26, 2025
"Thanks so much to Kendall Bankston. She worked with me over the phone to add another car onto my insurance and it was so easy."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Robert Self
September 26, 2025
"Kendall and Amy were very good at helping me get started with an auto quote. Very friendly and great customer service"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Ashley Brock
September 19, 2025
"Christina and April always help me out and are so friendly. They have answered all my questions and I’m confident I have the best price I can get. Thank you!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
abigale smith
September 12, 2025
"I absolutely loved using them to help me find a Health Insurance plan. I loved talking to Kendall she was so sweet and helpful!!!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kayla Hamlin
September 11, 2025
"Thank you Amy for your kindness and for helping with my auto and house insurance!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Nickell Clements
September 11, 2025
"My last insurance provider raised my insurance to $360. Christina provided me with a new insurance that was only around $130. She also listened to my needs and provide me with the perfect policy and coverage."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
tara murphree
September 11, 2025
"I cannot say enough about my experience with State Farm! A HUGE thank you to Kendall Bankston and Duane Tolbert — they have truly been life-changing for me. I was paying nearly double with Allstate, and they were able to save me so much money while giving me even better coverage. Switching to State Farm has been one of the best financial decisions I’ve made. I am beyond grateful for the savings and the peace of mind that comes with knowing I’m in such good hands. If you’re considering making the switch, do it — you won’t regret it! Thank you again to Kendall for going above and beyond."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Takeya Sheppard
September 10, 2025
"Ms.Kendall Was So Nice & Took Very Good Care Of everything I Needed , Got Me A Better Deal Than My last insurer Thanks A lot State Farm team."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kendall Self
September 3, 2025
"Julie is the absolute best!!! She has wonderful customer service and is always so helpful."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Destiny Redding
August 31, 2025
"Amy was absolutely amazing!! Great customer service, quick response, helped me lower my insurance by half the price I was paying with a competitor, overall amazing experience!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
D. Ball
August 27, 2025
"I would like to give a “HUGE THANK YOU” to Amy and Duane Tolbert State Farm. Not only has Amy always given me prompt service, but you all have always remained the lowest rate amongst the competition… I have done my homework with a few other companies. Y'all keep me happy for continuing to choose State Farm for my Car and Life Insurance needs."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"