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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Judy Warden

October 6, 2026

5  out of  5
rating by Judy Warden
"Wonderful people to work with at State Farm Oneonta."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Oneonta. "
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David Vessels

October 5, 2026

5  out of  5
rating by David Vessels
"As always great service:) 👍"
We responded:
"Thanks so much for the amazing review, David! We really appreciate your support here in Oneonta. Just reach out anytime if you need us - we’re here for you. "
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Jessica Hill

October 2, 2026

5  out of  5
rating by Jessica Hill
"Duane Tolbert State Farm Insurance team is amazing! April B is always pleasant to work with and accommodating! Answering all the questions timely and checks back up with you as well! The whole office has been great!"
We responded:
"Thanks so much for the amazing review, Jessica! We really appreciate your support here in Oneonta. Just reach out anytime if you need us - we’re here for you. "
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Rick Wages

September 30, 2026

5  out of  5
rating by Rick Wages
"April was great, I really appreciate her efforts."
We responded:
"Thank you for the 5-star review, Rick! We’re proud to serve the Oneonta community and truly appreciate your support. "
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Willie Scott

September 29, 2026

5  out of  5
rating by Willie Scott
"Duane Tolbert and his entire staff is awesome. Great customer service. They will go beyond the call of duty to meet all of your insurance needs."
We responded:
"Thank you so much for the 5 stars, Willie! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Gwendolyn Sanders

September 26, 2026

5  out of  5
rating by Gwendolyn Sanders
"Everyone is always very nice, especially Amy. Always efficient, friendly, and takes care of issues if they arise. Good group of people and recommend this particular agency"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oneonta to know that you had such a wonderful experience with us here on State Farm Agent Duane Tolbert’s Team."
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Will Bearden

September 24, 2026

5  out of  5
rating by Will Bearden
"Ms. April has made everything super easy. Buying a house for the first time and buying my own vehicle for the first time I had plenty of questions. Ms. April has made it super easy to navigate and has been the most patient and personable representative."
We responded:
"Hi Will, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Oneonta.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Duane Tolbert "
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Clayton Burttram

September 24, 2026

5  out of  5
rating by Clayton Burttram
"I use April Breland for all of my insurance needs. She's the best!"
We responded:
"Thank you so much for the 5 stars, Clayton! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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shermaine sumter

September 18, 2026

5  out of  5
rating by shermaine sumter
"Amy Vice provided exceptional service. She is very knowledgeable in what she does and she went the extra mile to give us a better rate than what we had with the previous company."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Oneonta insurance team. "
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Miranda Wilson

September 17, 2026

5  out of  5
rating by Miranda Wilson
"AMY AND THIS WHOLE OFFICE IS THE BEES KNEES AND SOME OF THE MOST COMPASSIONATE TEAM AROUND TOWN.. LOVE THEM"
We responded:
"Miranda, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Taylor Woodrow

September 17, 2026

5  out of  5
rating by Taylor Woodrow
"Duane is the type of agent that looks out for YOU and what you and your loved ones actually need! He’s very knowledgeable of the business and will do anything possible to make sure you get the policy that is right for you with a price you can afford. Highly recommend for any insurance needs!"
We responded:
"Thank you for the kind words Mr. Woodrow. We really appreciate you and your business ❤️ "
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Reginald Pollard

September 12, 2026

5  out of  5
rating by Reginald Pollard
"Kristy gave top service 👍"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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Adam Bozarth

September 10, 2026

5  out of  5
rating by Adam Bozarth
"Duane and his team took care of my quote and needs with complete professionalism, quickness, and fairness.

His quote was great and below what I currently pay. One of the most mild mannered and respectful voices I talk to on a regular basis. Would recommend to anyone."
We responded:
"Hi Adam, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Oneonta.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Duane Tolbert "
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Paul Richey

September 9, 2026

5  out of  5
rating by Paul Richey
"Everytime I need something April is quick to respond and take care of my question. The entire staff at Duane Tolbert is professional and cares for their clients."
We responded:
"Thank you so much for the 5 stars, Paul! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Michael Elrod

September 9, 2026

5  out of  5
rating by Michael Elrod
"Very responsive and thorough."
We responded:
"Michael, thank you for the fantastic review! We’re always here to support you with your insurance needs in Oneonta. "
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Brett Moore

September 8, 2026

5  out of  5
rating by Brett Moore
"Julie was very helpful and gave us several options to review!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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James Sims

September 1, 2026

5  out of  5
rating by James Sims
"April Breland provide excellent service on my Probate Bond issue"
We responded:
"James, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Oneonta insurance team! - Your State Farm Agent, Duane Tolbert "
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Daniel Jackson

August 28, 2026

5  out of  5
rating by Daniel Jackson
"Great and friendly service and rates that are top of the line."
We responded:
"Thank you Mr.Jackson. We are honored to be your insurance provider. We are excited to offer you low auto insurance rates and look forward to meeting more of your needs in the future"
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Avery Machen

August 27, 2026

5  out of  5
rating by Avery Machen
"Amy is a tremendous help and helped me save $100 on my new car's insurance compared to other companies"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Kenyon

August 26, 2026

5  out of  5
rating by Kenyon
"Logan was fast with providing the information that was requested."
We responded:
"Hi Kenyon, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Duane Tolbert, Your State Farm Agent "
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Grant McClain

August 24, 2026

5  out of  5
rating by Grant McClain
"Always a GREAT help!"
We responded:
"Grant, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Duane Tolbert’s Team—we are always here to help!"
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Daniel Holmes

August 20, 2026

5  out of  5
rating by Daniel Holmes
"When I called with help on a specific matter April made the process quick and easy. 10/10 all day!!"
We responded:
"Hi Daniel, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Oneonta.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Duane Tolbert "
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Maria Brindle

August 20, 2026

5  out of  5
rating by Maria Brindle
"April was helpful and quickly updated FLFR's insurance policy. Thank you!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Loretta Moore

Loretta Moore

August 19, 2026

5  out of  5
rating by Loretta Moore
"I have been very pleased with my experience with this insurance company for both my homeowners and auto insurance. Their staff has always been friendly, professional, and helpful whenever I have had questions or needed assistance.

Customer service is very important to me, and April Breland has consistently been responsive and courteous. I would definitely recommend them to anyone looking for dependable homeowners and auto insurance.

Great company, great service, and people who genuinely care about their customers!"
We responded:
"Loretta, thank you for the fantastic review! We’re always here to support you with your insurance needs in Oneonta. "
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Anna Brown

August 19, 2026

5  out of  5
rating by Anna Brown
"Julia is amazing!! Such a great help!"
We responded:
"Thank you so much for the 5 stars, Anna! We truly appreciate your feedback and are always happy to help whenever you need us. "