State Farm® Insurance Agent Duane Tolbert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nathan Wood
February 21, 2026
5
out of
5
rating by Nathan Wood
"Amy was very nice and professional found and help me find a quote in my price range and was showed way to safe and still have a good service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
India Pope
February 20, 2026
5
out of
5
rating by India Pope
"Jada was extremely polite and understanding during our interaction. I truly appreciated her patience while assisting me."
We responded:
"India, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Duane Tolbert’s Team—we are always here to help!"
DaNasia Ackles
February 20, 2026
5
out of
5
rating by DaNasia Ackles
"Had the pleasure of speaking with Jada!! she was very polite and patient with me even through my frustration."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. "
lakeitha jones
February 20, 2026
5
out of
5
rating by lakeitha jones
"Went to meet the staff and to familiarize myself with this particular office, happened to stop by on Valentine’s Day during their customer appreciation, there were lots and lots of snacks, and warm welcoming and smiling faces!!! Jada P, and the other ladies were awesome!!!! I even got to meet Mr. Tolbert, also very welcoming!! Shout out to Mr. Tolbert and his wonderful staff."
We responded:
"Thank you for your kind review of State Farm Agent Duane Tolbert’s Team. We appreciate it!"
Tonya McCullars
February 20, 2026
5
out of
5
rating by Tonya McCullars
"Amy is awesome and she knows her business!!"
We responded:
"We are grateful for your 5-star review, Tonya! Thanks for taking a moment to share your positive rating of State Farm Agent Duane Tolbert’s Team here in Oneonta . "
Branden Gaddis
February 18, 2026
5
out of
5
rating by Branden Gaddis
"Amy was wonderful , she was there to serve and to help through my process to getting my insurance up to speed ."
We responded:
"Wow, thank you for the 5-star review, Branden! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Brandon Jowers
February 17, 2026
5
out of
5
rating by Brandon Jowers
"I’ve had nothing but great customer service from State Farm. They’re easy to deal with and quick! Amy has been great!"
We responded:
"Thank you for the fantastic review, Brandon! We are always here to help with your insurance needs here in Oneonta . "
james kendrick
February 6, 2026
5
out of
5
rating by james kendrick
"Yes Ms Julie Crowe has been very helpful in finding me some insurance thank you"
We responded:
"james, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Duane Tolbert’s Team—we are always here to help!"
Will Spears
February 3, 2026
5
out of
5
rating by Will Spears
"Thank you Amy with my insurance you are a big help and I truly appreciat!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Duane Tolbert’s Team! We deeply appreciate your kind words here in Oneonta . "
David Pritchett
January 29, 2026
5
out of
5
rating by David Pritchett
"I spoke to Amy Vice at Duane Tolbert State Farm about swapping our insurance over and she was extremely helpful and prompt. She was able to swap over all of our policies, added home owners insurance and even saved us money on our auto insurance."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
David Leslie
January 28, 2026
5
out of
5
rating by David Leslie
"If you use this branch please talk to "Amy" she's been a blessing for us and our family. Everyone is nice and helpful with what ever situation that can come up. Had to use the wrecker service twice now since I have been with them and they show up in great time and are very professional."
We responded:
"Thank you for taking the time to leave such a great review, David. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Esther Chavez
January 27, 2026
5
out of
5
rating by Esther Chavez
"Ms . Amy helped us when we needed to get our vehicle towed . She provided us the tow trucks phone number and verified we got the help so we weren’t stranded"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Duane Tolbert’s Team. "
Andrew McGinnis
January 26, 2026
5
out of
5
rating by Andrew McGinnis
"Amy was incredibly helpful. I had a very unique situation trying to purchase insurance and she was able to provide smooth service and a great quote. I felt like she was upfront about everything and make sure that I understood the policy as well as answered all my questions the first time. I will definitely recommend her!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Joy Tarpley
January 23, 2026
5
out of
5
rating by Joy Tarpley
"April is amazing!! She does her job so well. She handles all questions one at a time , and is able to answer each one promptly. I’m so thankful for her and her work ethic. She goes above and beyond for the customers. Thank you, April and Duane Tolbert State Farm"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oneonta to know that you had such a wonderful experience with us here on State Farm Agent Duane Tolbert’s Team. Thank you so much for the 5-stars, Joy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Duane Tolbert’s Team anytime. "
Brittany Whitaker
January 23, 2026
5
out of
5
rating by Brittany Whitaker
"Amy is amazing! When I needed to get my vehicle billing situated she was right on it and understood my position in trying to manage life. She has compassion, grit, and excellent customer service! Thank you Amy!"
We responded:
"Thank you for the fantastic review, Brittany! We are always here to help with your insurance needs here in Oneonta . "
Jeffery Reeves
January 21, 2026
5
out of
5
rating by Jeffery Reeves
"Always a pleasure with Amy from Duane Tolbert State Farm. She has helped me for years with all my vehicles and most recently with a camper. I love being helped by her and she makes everything a breeze."
We responded:
"Thanks so much for the fantastic rating, Jeffery! We are so glad you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. If there is anything we can do for you in the future, just give us a shout! "
Big E
January 20, 2026
5
out of
5
rating by Big E
"I spoke to Amy and she was so helpful. Thank you for taking the time to answer all my questions and help me with my policy. Duane you have a great team."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta . "
Katrina Bell
January 20, 2026
5
out of
5
rating by Katrina Bell
"Everytime I call the service is outstanding! Spoke with Amy, added car to existing policy with no hesitation. Even asked if I wanted to manually pay or just add to next month! I love it here!!!"
We responded:
"We are grateful for your 5-star review, Katrina! Thanks for taking a moment to share your positive rating of State Farm Agent Duane Tolbert’s Team here in Oneonta . "
L W (Laina)
January 20, 2026
5
out of
5
rating by L W (Laina)
"Each time I call and Amy helps me she is such a wonderful person. She always make me feel like anything is possible. May God bless her and this company. Thank you Amy for all you do and for being there for people like me.She helped me with a plan reversal which was a mistake I made ."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Thomaysa Williams
January 15, 2026
5
out of
5
rating by Thomaysa Williams
"April Breland at Duane Tolbert- State Farm Insurance is wonderful! She is very personable and knowledgeable about insurance. I'm very happy I have my insurance with them."
We responded:
"Thanks so much for the amazing review, Thomaysa! We really appreciate your support here in Oneonta . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Duane Tolbert’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Oneonta . "
Suzanne Stidham
January 12, 2026
5
out of
5
rating by Suzanne Stidham
"April was of great help with my insurance questions today. Took care of it in a timely manner"
We responded:
"Thank you for the kind post! We Love April at our office and we appreciate you!"
Dale Hancock
January 11, 2026
5
out of
5
rating by Dale Hancock
"Let me give a big shout out to Amy. She goes above and beyond to help me with any questions or bill related questions that I have. She always calls me back, when she says she will. Thanks, Amy for all your help."
We responded:
"Dear Dale, Thanks for the great review! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! See you soon!"
Owen Cornelius
January 9, 2026
5
out of
5
rating by Owen Cornelius
"I had a wonderful experience with Amy she was quick to point me in the right direction and got me insured in no time with a great attitude."
We responded:
"Dear Owen, Thanks for choosing us and leaving such a great review! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
Haley Barnett
January 9, 2026
5
out of
5
rating by Haley Barnett
"Very great customer service! Mr.Tolbert has always been so polite and positive. ms.Amy was amazing help today. Got my insurance on my swapped to my new car in less than ten minutes. She’s very very sweet and explanatory! Forever my favorite insurance company!"
We responded:
"Haley, Thanks for the kind words! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. We look forward to seeing you again soon."
Jasmine Hopson
January 9, 2026
5
out of
5
rating by Jasmine Hopson
"Great service, great staff. Amy is always helpful and kind. Everything I need she is very helpful."
We responded:
"Hey Jasmine, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!"