Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alicia Frierson

Alicia Frierson

March 19, 2025

5  out of  5
rating by Alicia Frierson
"Mrs. April was absolutely fantastic today! I was about to cancel my policy, but with all the helpful information you gave me, I’m now staying and leaving this review. Thanks a bunch, Mrs. April!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Carla Watkins

Carla Watkins

March 17, 2025

5  out of  5
rating by Carla Watkins
"Christina worked very quickly and helped me get my insurance completed. Thanks girl keep up the good work!"
Profile photo of Alexandria Manning

Alexandria Manning

March 3, 2025

5  out of  5
rating by Alexandria Manning
"I absolutely love Christina! She’s always so helpful and so nice to talk to when I have any questions. The entire staff is always professional, but personable so you feel like you’re talking to a friend. Highly recommend this team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Brandi Kinney

Brandi Kinney

March 2, 2025

5  out of  5
rating by Brandi Kinney
"I’ve been using State Farm for a while now. Not only do they have great service, but the agent (April) that I use, goes above and beyond to help with my services and any questions I have. I couldn’t ask for a better agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kaitland Taylor

Kaitland Taylor

March 2, 2025

5  out of  5
rating by Kaitland Taylor
"Julie was so professional and helpful when I spoke with her! Best service couldn’t be more grateful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sean Holden

Sean Holden

March 2, 2025

5  out of  5
rating by Sean Holden
"April is always willing to take our calls and goes the extra mile to get what we need, no matter the day or time. Great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kendall Self

Kendall Self

March 2, 2025

5  out of  5
rating by Kendall Self
"Julie is the absolute best!!! She has wonderful customer service and is always so helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jan Mooney

Jan Mooney

February 22, 2025

5  out of  5
rating by Jan Mooney
"Very nice and knowledgeable about life insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jason J -Flipping Life

Jason J -Flipping Life

February 20, 2025

5  out of  5
rating by Jason J -Flipping Life
"I have been with Duane Tolbert state Farm for several years. Nothing but good things to say about their customer service, especially Christina. Always helpful and looking for opportunities to save me on costs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kimberly Bradley

Kimberly Bradley

February 18, 2025

5  out of  5
rating by Kimberly Bradley
"April Breland deserves 100 stars!! She helped me set up my home and auto insurance and she was incredible! April made this process so easy and stress free! She was so patient with all the questions I had and made sure I was taken care of. I can not say enough good things about April. She is a superstar!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Brandi Carlisle

Brandi Carlisle

February 18, 2025

5  out of  5
rating by Brandi Carlisle
"Julie made it very easy to file our claim and answered every question i had. Julie did all the hard work filing the claim all we had to do was take some pictures. Julie and this company is great"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of laniek johnson

laniek johnson

February 12, 2025

5  out of  5
rating by laniek johnson
"When I called Statefarm to get insurance Christina answered and she was so friendly with great customer service. After I got my insurance I started recommending her to everyone. She made sure that I had every policy that I needed. Thank you Christina for your services."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of James Roscoe

James Roscoe

February 7, 2025

5  out of  5
rating by James Roscoe
"I had an excellent experience with my recent insurance claim at Tolbert Insurance Agency! The process was smooth and efficient from start to finish. The claims team was incredibly helpful, answering all my questions and guiding me through every step. They were prompt in their response time and made sure to keep me updated throughout the entire process. I was pleasantly surprised by how quickly my claim was approved and how fair the settlement was. I truly appreciate their professionalism and excellent customer service. I’m relieved to have such a reliable insurance provider! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Tarvaress R

Tarvaress R

January 28, 2025

5  out of  5
rating by Tarvaress R
"Miss. April was very helpful with fixing all of my problems and she answer all of my questions she deserves a raise!! The real MVP!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Haylee Crowe

Haylee Crowe

January 12, 2025

5  out of  5
rating by Haylee Crowe
"Julie is always such a huge help when I call in and need anything! She is very professional and always pleasant to speak with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kyle Laco

Kyle Laco

January 11, 2025

5  out of  5
rating by Kyle Laco
"Mrs.April was so helpful for us and got us set up with some amazing insurance and a comfortable quote. We are so glad to be on board with the he state farm family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of G S. Ozbek

G S. Ozbek

January 11, 2025

5  out of  5
rating by G S. Ozbek
"Duane is very knowledgeable about various insurance products and is very professional. He and his staff are very attentive and they were able to answer any questions we had about the best insurance products for us and our family. 10 out of 10 recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ariel Purcell

Ariel Purcell

January 10, 2025

5  out of  5
rating by Ariel Purcell
"Christina helped me so much and had clear, open communication with my husband and I regarding our insurance plan. I'm so thankful for great customer service. Christina is always so helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Micah Jacobs

Micah Jacobs

January 10, 2025

5  out of  5
rating by Micah Jacobs
"Julie Crowe has been the best to deal with in moving over our insurance coverage to Statefarm! She’s always nice, informative, and has prompt responses! Definitely glad me and my wife made the decision to switch and it was all because of Julie!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Tiffany Cundiff

Tiffany Cundiff

January 10, 2025

5  out of  5
rating by Tiffany Cundiff
"Julie is the absolute best! She is always so helpful when we call. She has a wonderful personality and so great to work with . Thank you for everything you do to help me and my family! 100% love this office"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Farren Williams

Farren Williams

December 20, 2024

5  out of  5
rating by Farren Williams
"Christina has been amazing helping me handle my car accident claims- as well as Duane Tolbert’s- whole StateFarm team!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Chris Jones

Chris Jones

December 5, 2024

5  out of  5
rating by Chris Jones
"Been with State Farm for about a year now and I would highly recommend them. I would like to give a shout out to April for being awesome at her job. She is always prompt to answer my emails and gets me answers and the results I am looking for, so thank you April and keep up the great work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jeremy

Jeremy

December 3, 2024

5  out of  5
rating by Jeremy
"Christina help me find the best coverage that fit my need and help me not have to spend money that I can’t afford to spend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Stacy Pike

Stacy Pike

December 3, 2024

5  out of  5
rating by Stacy Pike
"We have been with State Farm for several years and hav not had any issues with them. Duane Tolbert is an amazing agent. Christina is the agent that helps me out and she is always available and always does her job. If you need a great agency this is the ones you need to call. They beat everyone’s rates and always helpful. Give Christina a call and just let her show you how much money she can save you. Maybe save enough to buy more Christmas presents!!! Merry Christmas. 🎄"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mike Montana

Mike Montana

December 3, 2024

5  out of  5
rating by Mike Montana
"Mrs Breland was very nice and helpful She is a great asset to your company!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"