State Farm® Insurance Agent Duane Tolbert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
SafeHavenStudios
September 26, 2025
5
out of
5
rating by SafeHavenStudios
"Thanks so much to Kendall Bankston. She worked with me over the phone to add another car onto my insurance and it was so easy."
Robert Self
September 26, 2025
5
out of
5
rating by Robert Self
"Kendall and Amy were very good at helping me get started with an auto quote. Very friendly and great customer service"
Ashley Brock
September 19, 2025
5
out of
5
rating by Ashley Brock
"Christina and April always help me out and are so friendly. They have answered all my questions and I’m confident I have the best price I can get. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
abigale smith
September 12, 2025
5
out of
5
rating by abigale smith
"I absolutely loved using them to help me find a Health Insurance plan. I loved talking to Kendall she was so sweet and helpful!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kayla Hamlin
September 11, 2025
5
out of
5
rating by Kayla Hamlin
"Thank you Amy for your kindness and for helping with my auto and house insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Nickell Clements
September 11, 2025
5
out of
5
rating by Nickell Clements
"My last insurance provider raised my insurance to $360. Christina provided me with a new insurance that was only around $130. She also listened to my needs and provide me with the perfect policy and coverage."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
tara murphree
September 11, 2025
5
out of
5
rating by tara murphree
"I cannot say enough about my experience with State Farm! A HUGE thank you to Kendall Bankston and Duane Tolbert — they have truly been life-changing for me. I was paying nearly double with Allstate, and they were able to save me so much money while giving me even better coverage. Switching to State Farm has been one of the best financial decisions I’ve made. I am beyond grateful for the savings and the peace of mind that comes with knowing I’m in such good hands. If you’re considering making the switch, do it — you won’t regret it! Thank you again to Kendall for going above and beyond."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Takeya Sheppard
September 10, 2025
5
out of
5
rating by Takeya Sheppard
"Ms.Kendall Was So Nice & Took Very Good Care Of everything I Needed , Got Me A Better Deal Than My last insurer Thanks A lot State Farm team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kendall Self
September 3, 2025
5
out of
5
rating by Kendall Self
"Julie is the absolute best!!! She has wonderful customer service and is always so helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Destiny Redding
August 31, 2025
5
out of
5
rating by Destiny Redding
"Amy was absolutely amazing!! Great customer service, quick response, helped me lower my insurance by half the price I was paying with a competitor, overall amazing experience!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
D. Ball
August 27, 2025
5
out of
5
rating by D. Ball
"I would like to give a “HUGE THANK YOU” to Amy and Duane Tolbert State Farm. Not only has Amy always given me prompt service, but you all have always remained the lowest rate amongst the competition… I have done my homework with a few other companies. Y'all keep me happy for continuing to choose State Farm for my Car and Life Insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Alex Sanchez
August 25, 2025
5
out of
5
rating by Alex Sanchez
"Very helpful and friendly no issues they took care of everything"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
spencer vaughn
August 23, 2025
5
out of
5
rating by spencer vaughn
"Amy is always phenomenal. Extremely pleasant and helpful. Super informative and knowledgeable when it came to my policy and getting business handled."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Matthew McCombs
August 22, 2025
5
out of
5
rating by Matthew McCombs
"Amy vice with Tolbert state farm was friendly and professional I got a great rate I would recommend her to anyone"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Anthony Edwards
August 21, 2025
5
out of
5
rating by Anthony Edwards
"I have recently bought a new vehicle and I was in great hands with Amy! She was kind and help me every step of the way. Weather it was determining how much insurance would be or actually getting the insurance once I had made my decision she was there with me every step of the way, don’t know what I would have done without her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Antonio Garner
August 20, 2025
5
out of
5
rating by Antonio Garner
"Spoke with Amy who works with Duane Tolbert. And she was phenomenal. Extremely pleasant and helpful. Super informative and knowledgeable when it came to my policy and getting business handled."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cody Marsh
August 19, 2025
5
out of
5
rating by Cody Marsh
"I own a body shop and any time I call for questions or problems Amy has always helped me with my issues and always takes the time to help me .I highly recommend them for your auto insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mocha Latte
August 19, 2025
5
out of
5
rating by Mocha Latte
"Kendall is my car ins. agent and she is the BEST. She always has a smile on her face and is ready to help. It's great to have a knowledgeable agent that wants to help you and goes the extra mile."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Marie Stephens
August 19, 2025
5
out of
5
rating by Marie Stephens
"Kendall Bankston was very fast and gave excellent service. I called for a quote and had one back the same day. I highly recommend her for any insurance you may need."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jennifer West
August 8, 2025
5
out of
5
rating by Jennifer West
"I absolutely love my State Farm Family. April Breland and Amy Vice Re always so sweet and quick to help with anything I need!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mil Music
August 6, 2025
5
out of
5
rating by Mil Music
"I just landed a great policy with one of your reps, Christina H. and she was amazing! She got me a bundle deal for my family’s home and a MUCH cheaper auto policy than the one we had! She does amazing work 🙌🏾🙌🏾"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Bryan Ratliff
August 5, 2025
4
out of
5
rating by Bryan Ratliff
"Thank you April B for all the hard work you did to clear up the issues with my policy. Great job."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
Daniela Chavez
August 5, 2025
5
out of
5
rating by Daniela Chavez
"Amy was very good at explaining everything I needed. She’s the sweetest person! She does a very good job"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rebekah Seidel
July 30, 2025
5
out of
5
rating by Rebekah Seidel
"I had a discrepancy/concern with my bill and Christina with Duane Tolbert State Farm helped me quickly and efficiently work through it. She did her job really really well."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
reece
July 25, 2025
5
out of
5
rating by reece
"So so helpful, got me set up so quick with the best rate simple and easy! Great customer service! Bye bye progressive"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"