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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janice Tolbert

May 10, 2026

5  out of  5
rating by Janice Tolbert
"Agent Duane C. Tolbert and his staff do amazing work for me and my family. Please give the a call."
We responded:
"Thank you for the fantastic review, Janice! We are always here to help with your insurance needs here in Oneonta . "
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Kendall Frost

May 9, 2026

5  out of  5
rating by Kendall Frost
"Amy was amazing at helping me out after my previous insurance company canceled my policy without notice! Super nice and really did what she could to get things fixed for me!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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Troy Carroll

May 7, 2026

5  out of  5
rating by Troy Carroll
"All businesses should be this good. Super friendly and helpful"
We responded:
"Thank you for your kind review of State Farm Agent Duane Tolbert’s Team. We appreciate it!"
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Gail Woody

May 6, 2026

5  out of  5
rating by Gail Woody
"April was amazing! I needed to make several changes to my policies and April was very helpful and patient."
We responded:
"Thank you for your kind review of State Farm Agent Duane Tolbert’s Team. We appreciate it!"
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Lanni Gilliland

May 6, 2026

5  out of  5
rating by Lanni Gilliland
"Amy has been great to assist me with any and all needs She is wonderful!"
We responded:
"Thanks so much for the fantastic rating, Lanni! We are so glad you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Buck Morton

April 30, 2026

5  out of  5
rating by Buck Morton
"They are great people always ready to help"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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Jen Cope

April 29, 2026

5  out of  5
rating by Jen Cope
"Wonderful staff!"
We responded:
"Thank you for letting us know how we are doing. "
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Miranda

April 28, 2026

5  out of  5
rating by Miranda
"I originally contacted Duane Tolbert State Farm to purchase life insurance for myself, and from the very beginning April made the entire process easy and stress-free. She was incredibly helpful when gathering my information, answered all of my questions, and made sure I understood every step along the way. Because of the excellent service I received, I have since purchased life insurance for my son as well and am now working with them on a renters insurance quote for my son's dorm room this fall. It is rare to find someone who is both professional and genuinely caring, and April has been exactly that. I highly recommend Dewayne Tolbert State Farm for anyone looking for dependable insurance and outstanding customer service."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Duane Tolbert’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Oneonta ."
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Jessica

April 28, 2026

5  out of  5
rating by Jessica
"Very helpful thank you"
We responded:
"Thank you for the amazing review, Jessica! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Bobby

April 27, 2026

5  out of  5
rating by Bobby
"Great place to do business"
We responded:
"Bobby, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lavonda Patton

April 23, 2026

5  out of  5
rating by Lavonda Patton
"April, with State Farm is a superb, kind and patient representative. She makes calling into the office a pleasant experience. April, thank you for being very knowledgeable in helping us understand our policy."
We responded:
"We appreciate your review, Lavonda. We are so happy that you had such a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta ! "
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Brandi Kinney

April 14, 2026

5  out of  5
rating by Brandi Kinney
"I’ve been using State Farm for a while now. Not only do they have great service, but the agent (April) that I use, goes above and beyond to help with my services and any questions I have. I couldn’t ask for a better agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nathan Brown

April 10, 2026

5  out of  5
rating by Nathan Brown
"Best place around"
We responded:
"Thank you!"
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Reginald Pollard

April 9, 2026

5  out of  5
rating by Reginald Pollard
"Kristy gave top service 👍"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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B Ruiz

April 6, 2026

5  out of  5
rating by B Ruiz
"I had a great experience working with April at State Farm. She was professional, knowledgeable, and took the time to explain all my options clearly. April made the entire process smooth and stress-free, whether it was for my car insurance or house insurance , I truly felt like she had my best interests in mind. Her responsiveness and friendly attitude really stood out. I highly recommend April to anyone looking for reliable and personalized insurance service! SHES THE BEST"
We responded:
"B, thank you for your wonderful review of State Farm Agent Duane Tolbert’s Team!"
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Gabrielle Smith

April 3, 2026

5  out of  5
rating by Gabrielle Smith
"I really enjoyed connecting with Mr. Tolbert—he genuinely cares about the community. Knowledgeable and approachable, he’s someone I’d confidently recommend as a trusted advisor. Excited to collaborate and encourage others to connect with him and his agency! ✨"
We responded:
"Thank you for the amazing review, Gabrielle! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Margaret Gargus

April 2, 2026

5  out of  5
rating by Margaret Gargus
"Great customer service and only a text away!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Duane Tolbert’s Team. "
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Kristen Hudgins Bell

March 30, 2026

5  out of  5
rating by Kristen Hudgins Bell
"I love this agency. They always are very responsive and help me any time I need it. Amy is one of the people that I have worked with and she is patient and kind."
We responded:
"We are grateful for your 5-star review, Kristen! Thanks for taking a moment to share your positive rating of State Farm Agent Duane Tolbert’s Team here in Oneonta . "
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Gwendolyn Sanders

March 27, 2026

5  out of  5
rating by Gwendolyn Sanders
"Everyone is always very nice, especially Amy. Always efficient, friendly, and takes care of issues if they arise. Good group of people and recommend this particular agency"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oneonta to know that you had such a wonderful experience with us here on State Farm Agent Duane Tolbert’s Team."
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Seth Misenhimer

March 25, 2026

5  out of  5
rating by Seth Misenhimer
"Amy did a great job in helping me get an account set up and coverage for my home and auto! Would highly recommend asking for her !"
We responded:
"Thanks so much for the amazing review, Seth! We really appreciate your support here in Oneonta . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Tena Smith

March 25, 2026

5  out of  5
rating by Tena Smith
"Love working with the Tolbert office. They are very efficient and so easy to work with. I work with them on personal issues and in our business, and they are always there to help us."
We responded:
"Thank you for your kind review of State Farm Agent Duane Tolbert’s Team. We appreciate it!"
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jessica waldrop

March 24, 2026

5  out of  5
rating by jessica waldrop
"I absolutely love this office! Everyone is always so helpful, and I know I can email April with any issue and she’ll take care of it every time."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jacob Sherrer

March 23, 2026

5  out of  5
rating by Jacob Sherrer
"Amy is wonderful to work with."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Oneonta to know that you had such a wonderful experience with us here on State Farm Agent Duane Tolbert’s Team."
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chea haynes

March 18, 2026

5  out of  5
rating by chea haynes
"Wonderful service!! Amy is amazing 🤩"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Todd Wortham

March 18, 2026

5  out of  5
rating by Todd Wortham
"April is excellent to deal with. I can email or call her and have everything I need done in a matter of minutes."
We responded:
"Thank you so much for the 5-stars, Todd! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Duane Tolbert’s Team anytime."